Turn customer evidence into a plan that ships.
Strataboard closes the feedback loop — capture from every channel, weigh by revenue, plan with evidence, and notify the people who asked.
Capture, decide, and deliver in one graph
Current providers only — each connection works today and degrades cleanly if you disconnect it.
Capture
Slack and Intercom conversations flow into one Inbox.
- Slack
- Intercom
Decide
Stripe revenue context weighs what to ship.
- Stripe
Deliver
Linear, Jira, and GitHub receive the work and report back.
- Linear
- Jira
- GitHub
The feedback graveyard, where requests go to die
Requests pile up while delivery happens in a tracker the board can’t see, and the person who asked is the last to know it shipped. The loop opens at capture and never closes — so trust erodes with every unanswered request.
- A request lands in a shared board and sits.
- Revenue context lives in Stripe, never attached.
- Delivery happens in a tracker the board can't see.
- The person who asked never hears it shipped.
How it works
The four stages that turn scattered feedback into shipped work and earned trust.
Signal
Feedback arrives from the portal, widget, Slack, and Intercom — captured, deduplicated, and tagged.
Evidence
Stripe revenue and requester history attach to each request, so prioritization is weighted, not just voted.
Execution
Linked Linear, Jira, and GitHub issues carry the external status back into each request — no manual re-keying.
Trust
Shipping notifies the author and every voter, and drafts the changelog entry. Requesters hear that it shipped.
Real product, closing the loop today
This is the current product UI — sample data, not a customer screenshot.
Linked issue status flows back to the request
from Slack · #product · 3d ago
- Evidence
- 12 requests
- Revenue
- $4,820 MRR
- Tracker
- LINE-204 · linked
- Loop
- closed · 49 notified
Shipping the linked issue maps the status back, notifies the author and every voter, and drafts the changelog entry — the loop closes itself.
From blank workspace to first customer reply
Start with one public board. Share the full portal URL or paste the scoped widget, collect a real request, and reply where the customer can see it.
Follow the getting-started guide- 01
Create a public board
Choose a clear topic and explain what feedback belongs there.
- 02
Share one collection point
Send the portal URL or add the real widget.js snippet to your site.
- 03
Acknowledge the first request
Reply with what happens next, then move the request as your plan changes.
- 04
Close the loop
Shipping creates a draft and schedules notifications. Review it before publishing.
Close the loop on your own feedback
Create a workspace and start with the portal, widget, and capture in minutes.